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Privacy policy

 

Welcome to Nexa Shop. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

When you use our site, we may collect:

  • Account details: name, email, phone number, shipping address.

  • Payment details: payment account info (handled securely by third-party providers like PayPal/Stripe).

  • Order details: purchase history, delivery information.

  • Technical data: IP address, browser type, device info, and website usage.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide customer support.

  • Improve our website and services.

  • Send order updates or important notifications.

  • Share offers or promotions (only if you agree).

3. Sharing Your Information

We do not sell your personal information.
We may share your data only with:

  • Service providers (such as payment processors, logistics partners).

  • Legal authorities if required by law.

  • Business transfers if our company is merged or acquired.

4. International Transfers

As we serve customers worldwide, your data may be stored and processed in other countries. We take steps to keep it safe wherever it is stored.

5. Data Security

We use encryption (SSL), secure servers, and strict access control to protect your personal information. However, no online system is 100% secure.

6. Your Rights

You can:

  • Access or update your personal information.

  • Request deletion of your information (where legally possible).

  • Opt out of marketing emails anytime.

Please contact us at dfg837962@gmail.com to make a request.

7. Cookies

We use cookies to:

  • Remember your login and cart.

  • Improve site performance.

  • Personalize your experience.

You can disable cookies in your browser settings, but some features may not work properly.

8. Children’s Privacy

Our services are not directed at children under 16. If we find we collected such data, we will delete it immediately.

9. Changes to This Policy

We may update this policy from time to time. Updates will be posted here with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: